Air Canada’s new motorcycle cargo options

UPDATE: You can read about the results of our further investigation into this story here.

At the Toronto Motorcycle Show we came across an Air Canada booth advertising some pretty decent rates to fly your bike to various parts of the globe.

For example, $950 to South America means that you can fly down with your bike and do that dream Americas ride without having to go there AND back! Same for the cross Canada trip at $650, or maybe a return trip to Europe ($700/$850) and save the cash on the bike rental.

Either way, for the would-be adventurer who is tight on time, this Air Canada initiative opens up the world, literally.

We contacted Air Canada’s Antonio Sammartino for more info and sent him our questions. he sent back the answers and a whole lot more so we pasted it all below in a Q&A format.

What do I have to do to prepare for my motorbike to be shipped as dangerous good?

Motorcycles are classified as dangerous goods in international air transport. The booking agent will provide information on the documentation requirements and process for preparing the motorbike for transport.

You can also contact Doug at Dangerous Goods Packaging Limited. 205 Matheson Blvd. Unit 10 in Mississauga. 905-890-7066 ask for Doug. or email: [email protected]. (see comment at end).

Apologies for the snapshot, but it's clear enough to see the actual prices and they seem pretty good to us.
Apologies for the snapshot, but it’s clear enough to see the actual prices and they seem pretty good to us.

How much will it cost?

We offer two types of rates for each destination. Rates depend on whether you travel with Air Canada to the same destination as your motorbike or not. Our rates are one way in Canadian dollars (CAD$). Same rate applies for return shipment. Price includes: fuel, security surcharge and navigation tax. Additional charges may apply based on local charges at origin or destination, screening charge (0.15 CAD$/kg) and Dangerous Goods fees. Please contact your local Air Canada Cargo office for our special pricing.

How much time will it take my bike to reach its destination?

Your motorbike will travel on the same aircraft as passengers, arriving at the same time. Recovery time at destination can be longer than 4 hours sometimes if the motorbike is shipped on the same flight as you. Therefore, it can sometimes be preferable to book and ship a day prior to your travel date. This will avoid you waiting at your destination.

How far in advance do I take my motorbike to Air Canada Cargo?

The motorbike can be tendered at our facilities up to 24 hours prior to departure time. The latest time a motorbike can be tendered is 6 hours prior to departure of the booked flight (assuming paper work is complete and motorbike is ready to be shipped). Usually the freight is tendered at the same time as the Dangerous Goods Documents are processed. Normally inspection and tender takes no longer than 1 hour.

Will the bike ride on my flight?

We can book your motorbike on the same flight as you, however it would be preferable if it is booked and shipped a day prior to your travel date*. This will avoid you waiting at your destination. Recovery time at destination can be longer than 4 hours sometimes if the motorbike is shipped on the same flight as you.
* Additional storage charges may apply at destination

What do I have to do to prepare?

You should have the following information handy before you contact Air Canada Cargo  :

  • Departure date of motorbike
  • Destination
  • Shipper name, address, telephone contact number, and email address
  • Receiver (consignee) name, address, telephone contact number
  • Dimension of motorbike (length, width, height)
  • Approximate weight (motorbike will be weighed at Air Canada Cargo facility and booking adjusted accordingly)

Can I insure my motorbike?

Yes, we offer damage insurance at $3.00 per $1000 insured. Coverage is for damage incurred during transportation by Air Canada Cargo. For additional coverage please contact your local insurance company.

What do I do if damage has occurred during transport?

A claim will need to be filed and you will need to prove damage occurred during transport with pictures and documentation outlining the damage. Also estimated repair cost and proof of value of the motorbike will be needed.

Is it recommended  to insure my motorbike?

Yes, it protects you against potential damage and loss.

Who will do the customs clearance at destination?

The person who will pick up the motorbike at destination. Usually it is the consignee.

Who is responsible for providing customs documents  at origin?

The shipper.

Who will load and strap down the motorbike?

Once your motorbike is handed over to us and accepted, the motorbike is loaded and strapped down by a qualified cargo agent.

What can I do to prepare my motorbike for travel?

  • Ensure fuel tank has been drained as far as practical and fuel does NOT exceed ¼ of the tank capacity.
  • All batteries must be installed and securely fastened in the battery holder of the vehicle and be protected in such a manner as to prevent damage and short circuits.
  • Spare key should be left in the ignition
  • Disable alarm (theft-protection devices), installed radio communications equipment or navigational systems
  • Ensure you have your air-waybill number (booking number) available at time of tender

When can I make my motorbike reservation?

Ideally, soon after you have booked your flight and up to 2 weeks ahead of departure, to a maximum of 30 days. This would ensure a booking for your motorbike, however you may not get space on a desired flight.

Can I ship a motorbike with special shocks?

Yes, both pneumatic and hydraulic shocks are covered by the Dangerous Goods regulations

More Info:

 MONTREAL TORONTO VANCOUVER CALGARY
 1-800-361-2159[email protected] 1-800-387-4865[email protected] 1-800-667-1729[email protected] 1-800-403-221-2600[email protected]

49 thoughts on “Air Canada’s new motorcycle cargo options”

  1. Sorry to hear air Canada will not fly motorcycles into or out of Mexico. Why would you book a passenger ticket only to find out air Canada won’t fly your bike to your destination?

  2. I was wondering if Air Canada was offering this again this year; I emailed them and got a response back that they won’t know till mid-March. Hoping to fly to Calgary this summer and ride in the rockies.

  3. hi. I´m form argentina and now I am in calgary, going to toronto, an d I need ship my motorbyke to santiago de chile, but yesterday called to air canada cargo and they said didnt know nothing about this special price. Anyone know some phone or adress to go to ask about that? thanks!!! I hope all can go to my love argentina very soon, there are a lot of places to visit!! contac me when you go!! thanks! esteban carrozzino (fb)

    1. Hey I am planning a trip to Argentina and want to fly my bike down please let me know what website to go on to book my flights and where I should go

  4. Hi guys and girls
    Would love some help I live in Blackburn England
    Want to get my bike to L.A how do I go about it any help would be very grateful

  5. I made phone calls and sent emails on this offer until I was satisfied that I’d never figure it out. Don’t really know as of this date how I’m getting my bike to Colombia in November for a run south to Tierra Del Fuego.

  6. Craig, my name is Marco and im planning to go to Argentina, im a wolrd traveler, Im near Vancouver and I want to know how was everything and how much did you paid to ship your bike to Buenos Aires, Thank you very much for the help!

  7. Keen to read about successful shipments to South America. The prices mentioned are in the general range that I have read about air lifting from Panama to Colombia. If South America is the target of adventure, then shipping from Canada makes sense. There are only a few sail boat options between Panama and Colombia, arranging for a sea container takes considerable effort…and the ferry (Ferry Express) is suspended. Factoring in the minimum road time to Panama from the Texas/Mexico border, about ~10 days for most riders…add in border crossing fee, insurance, gas, food, hotels (OK, hotels are really cheap) and it really start making sense to air lift with Air Canada. I’ve been working out a budget in my head to buy a light dirt bike from a tour operator in Peru and tearing around for a few months, but taking my own F800GS that is already broken in on a 9 month CA/SA trip, well its sounding better and better.

  8. Thanks for the info. Looks like it’s only a deal if you’re going to be on a trip for at least a month. I guess I’ll be renting.
    BTW, if anyone is looking for an affordable motorcycle tour in Europe, Try http://www.bikespana.com/index.html . I went with him a couple of years ago and had a great time. Top notch. Post here if you’d like to hear about my experience with him.

  9. This is the quote I got for a 800GS from Montreal to Calgary… A hell of a price difference from 650 to 932$ !!
    Prix

    Approx. 650.00
    DG declaration 120.00
    DG fee 65.00
    approx. GST 60.00
    approx. screening 0.15 per kg. 37.50

    Total 932.50

  10. If anyone actually goes through with this I would appreciate a step-by-step evaluation of the process. Any hiccups in the system, things to be aware of, extra costs etc. I’m thinking of doing this in the summer of 2016. If it’s not too big a hassle, I’ll go through with it.

  11. Don’t want to be a party pooper either, Love the idea…….got a funny feeling it still might not be worth the cost, hastle or risk. Bet it will still be easier and cheaper in the long run to rent at your destination, go for your ride and be done, unless you plan to be gone for a long time, just sayin…… Do your research and then some. Happy trails!

  12. There are details to remember:

    International driver licence;
    International Insurance;
    Is your bike road-legal at destination;
    Visas…

    Just a reminder, don’t want to be the party pooper… LoL

  13. I was in the process of shipping my bike in May to Europe (Rotterdam) by boat and flying over 10 days later (Amsterdam). This looks like a much better option. The same destination point and less hassle – fewer systems to deal with.

  14. Came across this at the recent Montreal Motorcycle show, this may be a viable option for my 2016 Eastern European ride!

  15. During the show the AC cargo rep indicated that the rider needs to travel on AC to qualify for this offering. The class (type) of ticket will affect the pricing for cargo.
    I would recommend calling cargo first to see which air fare(s) qualify for motorcycle cargo.
    You may find out that you have to have a certain class of ticket and be rest assured that it will not be the cheapest ticket available.

    1. AC will not ship to every destination either depends of the type of equipment (aircraft) that service certain stations.(airports)

  16. Just contacted Air Canada Cargo and seem unaware, getting a quote from Calgary to Ottawa of $2300 CND. Then I sent a request to Toronto and they said: “The motorcycle rates from Calgary are to London or Frankfurt only,”
    Now I want to find Air Canada’s Antonio Sammartino’s email address for clarification.

    1. Yes Bruce, I would like that email as well! I have a shipment to Buenos Aires booked right now and wanted to know the details on this promotion and hopefully adjust our price accordingly. The call center told me that Calgary was included in the promotion to ship to BA but that I must contact the YYC to get the details. After a little bit of effort an email was returned with the advise that only Frankfort and London are available from Calgary.
      I have had great help using AC Cargo in the past but some clarification SOMEWHERE would be really nice!

  17. That’s pretty decent, fare-wise. Flew my bike round trip to Vancouver a lifetime ago (1986) via Wardair; cost about the same as our seat fare and picked it up within an hour of landing in Vancouver. Haven’t heard of anybody else offering such deals since then.

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